INFO

We would love to hear from you!

Any questions? We will get back to you as soon as possible:

maddysworkshop@gmail.com

PRODUCTS

Products are handmade with real flowers and plants.

All flowers are sourced from temperate climates, most of them directly from the family garden in Brittany, France.

The front protection of the frame is polystyrene plastic. It makes it safer to send and does justice to the motif.

Your order is a gift? Leave your gift note at checkout in the "note to seller" blank.

SHIPPING

Maddy’s Workshop currently ships to three countries:

    • France: Free tracked delivery via Colissimo.
    • United-Kingdom: Free delivery via Royal Mail Tracked 48. Please note that additional shipping charges will apply from April 2027.
    • United-States: Shipping costs are calculated at checkout based on your order, starting from $40.

    PACKAGING & DELIVERY

    All parcels are tracked and delivered directly to your door.

    Until April 2027, all orders will be dispatched from the UK. From April 2027 onwards, all orders will be dispatched from France.

    Every order is carefully packaged using tissue paper, bubble wrap and sturdy boxes to help protect your artwork throughout its journey.

    Our pressed flower artworks require particularly careful packaging to ensure they arrive safely and in perfect condition. Shipping rates reflect the cost of providing suitable packaging and secure delivery.

    CUSTOMS, DUTIES & TAXES

    Customers are responsible for any applicable import duties, customs fees, taxes or VAT charged by their destination country.

    Maddy’s Workshop does not cover or assume responsibility for these additional charges. Any such fees are the responsibility of the customer.

    PROCESSING TIMES

    Most orders from our permanent collection are dispatched within 2 working days.

    Turnaround times for preservation orders typically range from 3 to 6 months, depending on demand.

    RETURNS

    Orders can be returned or exchanged 14 days within reception.

    Return address: 20 Dunmow Road, Bishop's Stortford, Hertfordshire, CM23 5HL, United-Kingdom.

    The client is responsible for all return shipping costs. For international clients, no exchanges or returns are available at this time.